Business Services

Personal assistants or executive assistants play a crucial role in supporting high-level executives and professionals. They provide administrative support, manage calendars, arrange meetings and travel, handle correspondence, and ensure smooth operations within the organisation.

Administrative services managers are responsible for overseeing and coordinating various administrative tasks within an organisation. They manage office operations, supervise administrative staff, handle budgets, develop policies, and ensure efficient workflow and productivity.

Customer services managers are responsible for leading and managing customer service teams. They ensure excellent customer satisfaction by developing and implementing service strategies, handling customer inquiries and complaints, training staff, and continuously improving service delivery.

Administrators play a vital role in maintaining smooth operations within an organisation. They handle a wide range of administrative tasks, including organising files, managing databases, coordinating meetings, processing paperwork, and supporting staff members.

Office managers oversee the day-to-day operations of an office or department. They are responsible for managing administrative tasks, supervising staff, coordinating resources, implementing policies and procedures, and maintaining a productive and efficient work environment.

Receptionists serve as the face of an organisation, welcoming visitors, answering phone calls, and providing general administrative support. They manage appointments, handle inquiries, direct visitors to the appropriate personnel, and ensure a positive and professional front desk experience.

Audio typists convert audio recordings into written documents. They transcribe dictated information, proofread and edit documents, and ensure accuracy and quality in the final output. Audio typists require excellent typing skills and attention to detail.

Data entry officers are responsible for accurately entering and updating data into computer systems or databases. They ensure data integrity, maintain confidentiality, perform quality checks, and support the organisation in managing and analysing large volumes of data.

Office clerks perform a variety of administrative tasks to support the smooth functioning of an office. They may handle filing, record keeping, data entry, maintaining office supplies, processing mail, scheduling appointments, and assisting with basic office tasks as required.

Customer service team leaders or admin team leaders supervise and guide a team of customer service representatives or administrative staff. They provide leadership, support, and training to team members, monitor performance metrics, handle escalated customer issues, and ensure team productivity and efficiency.

Legal secretaries provide administrative support to lawyers and legal professionals in law firms or legal departments. They assist with document preparation, maintain legal files, manage calendars, schedule appointments, and handle administrative tasks specific to the legal field. Legal cashiers, on the other hand, are responsible for managing financial transactions, billing, and accounting duties within a legal setting.