Grafton Recruitment is committed to providing invaluable expertise and value to both our clients and candidates.

Discover the Power of Personalised Recruitment Solutions with Grafton, we believe that the heart of our success lies in our dedicated team of expert consultants. Specialising in the business services sector, our consultants are at the core of what we do, ensuring that our clients and candidates receive the highest level of service and guidance throughout their recruitment journey.

Grafton's Business Services team recruit across the following roles:

    Personal Assistants/ Executive assistants

Personal assistants or executive assistants play a crucial role in supporting high-level executives and professionals. They provide administrative support, manage calendars, arrange meetings and travel, handle correspondence, and ensure smooth operations within the organisation.

    Administrative Services Managers

Administrative services managers are responsible for overseeing and coordinating various administrative tasks within an organisation. They manage office operations, supervise administrative staff, handle budgets, develop policies, and ensure efficient workflow and productivity.

    Customer Services Managers

Customer services managers are responsible for leading and managing customer service teams. They ensure excellent customer satisfaction by developing and implementing service strategies, handling customer inquiries and complaints, training staff, and continuously improving service delivery.


Administrators play a vital role in maintaining smooth operations within an organisation. They handle a wide range of administrative tasks, including organising files, managing databases, coordinating meetings, processing paperwork, and supporting staff members.

    Office Managers

Office managers oversee the day-to-day operations of an office or department. They are responsible for managing administrative tasks, supervising staff, coordinating resources, implementing policies and procedures, and maintaining a productive and efficient work environment.


Receptionists serve as the face of an organisation, welcoming visitors, answering phone calls, and providing general administrative support. They manage appointments, handle inquiries, direct visitors to the appropriate personnel, and ensure a positive and professional front desk experience.

    Audio Typists

Audio typists convert audio recordings into written documents. They transcribe dictated information, proofread and edit documents, and ensure accuracy and quality in the final output. Audio typists require excellent typing skills and attention to detail.

    Data Entry Officers

Data entry officers are responsible for accurately entering and updating data into computer systems or databases. They ensure data integrity, maintain confidentiality, perform quality checks, and support the organisation in managing and analysing large volumes of data.

    Office Clerks

Office clerks perform a variety of administrative tasks to support the smooth functioning of an office. They may handle filing, record keeping, data entry, maintaining office supplies, processing mail, scheduling appointments, and assisting with basic office tasks as required.

    Customer Service team leader/ admin team leaders

Customer service team leaders or admin team leaders supervise and guide a team of customer service representatives or administrative staff. They provide leadership, support, and training to team members, monitor performance metrics, handle escalated customer issues, and ensure team productivity and efficiency.

    Legal secretary/ Legal Cashier

Legal secretaries provide administrative support to lawyers and legal professionals in law firms or legal departments. They assist with document preparation, maintain legal files, manage calendars, schedule appointments, and handle administrative tasks specific to the legal field. Legal cashiers, on the other hand, are responsible for managing financial transactions, billing, and accounting duties within a legal setting.


For Clients: Unleash the Potential of Your Business Services Team When it comes to finding the right talent for your business services organisation, we understand that a one-size-fits-all approach simply won't suffice. That's why we pride ourselves on our personalised recruitment solutions tailored specifically to your unique needs. Our expert consultants immerse themselves in understanding your company's values, culture, and objectives, ensuring that we find the candidates who not only possess the necessary qualifications but also align with your vision for success. Find out more about us here.

For Candidates: Elevate Your Business Services Career with Expert Guidance We understand that your career is more than just a series of job moves. It's a journey that requires careful planning, support, and guidance. Our team of dedicated consultants is committed to helping you navigate the competitive business services job market and make informed decisions that align with your aspirations. Look at all our jobs here.

If you would like to find out how we could help you in your career or if you need the right help in finding the talent for your business get in touch at: